Jay Allen on 30 Nov, 2011 07:17 PM
Hi Helene. Please accept our apologies for not responding until
now. I'm going through the system looking for straggler posts like
this one and wanted to know if this issue is still relevant for
you. If so, please let me know so I can bump it up on our
Once again, sorry to have dropped the ball. We aim to do better
in the future.